DynamicsCon Regional: Canada
2025-06-16 08:15 - 2025-06-17 15:00, 2025-06-16 09:15 - 2025-06-17 16:00 (America/Indiana/Indianapolis) | Microsoft Office, 81 Bay Street Toronto, ON M5J 0E7, Toronto, M3B 0A3, CA
DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement and Finance & Operations/SCM) and Power Platform to Toronto, CA!
****Only those registered through Eventbrite will be able to attend.*****
REGISTER HERE!
Get ready for a thrilling two-day event packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With local presenters sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious coffee, a scrumptious lunch, and a lively happy hour, all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day of education, inspiration, and fun at this can’t-miss event!
Interested in speaking at the event? Submit your session idea HERE!
Sponsorship opportunities for this event are available, please submit an interest form HERE if you are interested in sponsoring.

DynamicsCon Regional: West Africa
2025-07-19 03:00 - 12:00 | Fiesta Royale Hotel, 13 George W. Bush Hwy, Accra, GH
DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement and Finance & Operations/SCM) and Power Platform to Accra, Ghana!
****Only those registered through Eventbrite will be able to attend.*****
REGISTER HERE!
Get ready for thrilling full day event packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With local presenters sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious coffee, a scrumptious breakfast, and a lively happy hour, all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day of education, inspiration, and fun at this can’t-miss event!
Need a hotel room? Check out our discounted room block rate HERE just for you!
Sponsorship opportunities for this event are available, please reach out to Bob Buresh (bob@dynamicsusergroup.com) if you are interested in sponsoring.

DynamicsCon Regional: East Africa (Njoo Tuinue Viwango)
2025-07-24 01:15 - 2025-07-25 08:30 | Nairobi, Sarova Panafric Nairobi, Kenyatta Ave, Nairobi, Kenya, Nairobi, meetup1, KE
Dynamics User Group (DUG) is excited to bring a FREE DynanicsCon Regional event focused on Microsoft Dynamics 365 products (Business Central, Finance & Operations, and Customer Engagement) and Power Platform to Nairobi, Kenya!
****Only those registered through Eventbrite will be able to attend.*****
REGISTER HERE!
Get ready for thrilling 1.5 day event packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With professionals sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious tea breaks, a scrumptious lunch, and a lively cocktail hour around the pool, all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day and a half of education, inspiration, and fun at this can’t-miss event!
Need a hotel room? Check out our discounted room block rate HERE just for you!
Sponsorship opportunities for this event are available, please submit an interest form HERE if you are interested in sponsoring.

DynamicsCon Regional: Rocky Mountain
2025-08-21 09:15 - 19:00, 2025-08-21 10:15 - 20:00 | Embassy Suites by Hilton Denver Central Park, 4444 Havana Street, Denver, CO, 80239, US
DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement and Finance & Operations/SCM) and Power Platform to Denver, CO!
REGISTER HERE!
****Only those registered through Eventbrite will be able to attend.*****
Get ready for thrilling full-day event packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With local presenters sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious coffee, a scrumptious lunch, and a lively happy hour, all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day of education, inspiration, and fun at this can’t-miss event!
Need a hotel room? Check out our discounted room block rate HERE just for you! Book by July 23!
Sponsorship opportunities for this event are available, please reach out to Bob Buresh (bob@dynamicsusergroup.com) for more information.

DUG Tampa Power Platform August Meetup: ALM Made Easy with Pipelines
2025-08-21 17:30 - 19:00 | Dynaway, 3030 North Rocky Point Drive West Suite 655, Tampa, FL, 33607, US
This month we are are excited to have Keith Hunt present ALM Made Easy: Automating Your Power Platform Lifecycle with Pipelines.
Come hear, Keith, Senior Technical Consultant at Microsoft Federal, for a practical session on simplifying Application Lifecycle Management (ALM) with Power Platform Pipelines. This session will explore how to automate solution deployments, enforce governance, and streamline development workflows—without writing a single line of code. Whether you’re a maker, admin, or architect, you’ll walk away with actionable insights to accelerate your Power Platform delivery with confidence and control.
This month we will be at a DIFFERENT LOCATION. Shoutout to Dynaway for hosting us this month!
Date: 8/21/25
Time: 5:30-6:00pm pizza and networking, the session will be from 6-7pm
Location:
Dynaway Office
3030 North Rocky Point Drive West
Suite 655
Tampa Fl 33607
Plenty of parking and its FREE!

Unlocking Automation with Plan Designer
2025-08-25 14:00 - 15:00 | Online event
Join us for an interactive DUG Arizona learning session hosted by Dinesh Kaushik with special guest speaker Rachel Irabor (Microsoft MVP).
In this session, we’ll explore how to transform business requirements into fully functional solutions on the Power Platform. You’ll learn the step-by-step process of analyzing needs, designing a robust business process, and implementing it using Power Apps, Power Automate, and other Power Platform tools.
Rachel will share her expertise, best practices, and real‑world examples to help you:
✅ Break down business requirements into actionable components
✅ Design and map out efficient business processes for Power Platform solutions
✅ Build and optimize end-to-end solutions using Power Apps and Power Automate
✅ Apply best practices for scalability, maintainability, and performance
Whether you’re a beginner or looking to deepen your Power Platform expertise, this session is an excellent opportunity to learn directly from an MVP and get your questions answered.
Who should attend:
Business users, functional consultants, solution architects, and anyone looking to design and implement business solutions with the Power Platform.

DynamicsCon Regional: Ohio Valley
2025-08-26 13:00 - 2025-08-27 12:30 | Embassy Suites by Hilton Columbus Dublin, 5100 Upper Metro Pl, Dublin, OH, 43017, US
REGISTER HERE!
****Only those registered through Eventbrite will be able to attend.*****
DUG is excited to bring a FREE DynamicsCon Regional event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement and Finance & Operations/SCM), Power Platform, and Artificial Intelligence (AI) to Columbus (Dublin), OH!
This year, we’re excited to introduce a brand-new AI Track, expanding the event’s reach to include professionals working within the broader Microsoft AI ecosystem. This track is designed for those who are leveraging Microsoft’s AI tools and services to drive innovation and efficiency. Not currently using Dynamics? No problem! Our new AI Track welcomes anyone working within the Microsoft AI ecosystem.
Two days full of…

Cutting-edge content related to Microsoft Dynamics 365, Power Platform, and AI
Local presenters sharing their expertise
Discussions and networking over free coffee, breakfast, and a lively happy hour
Meet with sponsors and explore tools, services, and partnership opportunities

So, what are you waiting for? Join us for two days of education, inspiration, and fun at this can’t-miss event!
Sponsorship opportunities for this event are available, please submit an interest form HERE if you are interested in sponsoring.
✨ New This Year: DUG Skill-Up Workshop ✨
We’re also hosting our first-ever DUG Skill-Up: Getting Started with Copilot Studio, an additional hands-on training workshop immediately following the Regional event.
Workshop Details:
Unlock the power of Microsoft Copilot Studio in this 4-hour, instructor-led workshop. You’ll learn how to create your own custom copilots, intelligent agents that can automate tasks, answer questions, and streamline workflows across your organization.
Learning Objectives:

Design and Build a Custom AI Agent – Create conversational agents with topics, triggers, and responses tailored to business scenarios.
Integrate Data and Services – Connect copilots to external data sources and services using Power Platform connectors for dynamic, context-aware interactions.
Publish and Manage Agents Across Channels – Deploy copilots to Microsoft Teams and beyond, while learning best practices for testing, feedback, and iteration.

No coding required, just bring your business expertise, your laptop, and a desire to build smarter solutions. Lunch is provided, fuel up while you skill up!
Register for the Skill-Up workshop HERE!

DynamicsCon Regional: Ohio Valley
2025-08-26 13:00 - 2025-08-27 12:30 | Embassy Suites by Hilton Columbus Dublin, 5100 Upper Metro Pl, Dublin, OH, 43017, US
DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement and Finance & Operations/SCM) and Power Platform to Dublin (Columbus), OH!
REGISTER HERE! – Ticket sales open May 1st
****Only those registered through Eventbrite will be able to attend.*****
Get ready for thrilling two half-days packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With local presenters sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious coffee, a scrumptious breakfast, and a lively happy hour, all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day of education, inspiration, and fun at this can’t-miss event!
Need a hotel room? Check out our discounted room block rate HERE just for you! Book by July 28!
Sponsorship opportunities for this event are available, please reach out to Bob Buresh (bob@dynamicsusergroup.com) for more information.

DynamicsCon Regional: Europe
2025-09-04 02:15 - 11:00 | Microsoft Office, 7 Kanalvej 2800 Kongens Lyngby, Copenhagen, meetup1, DK
DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement, Finance, Project Operations, Field Service), AI, and Power Platform to Copenhagen, Denmark!
****Only those registered through Eventbrite will be able to attend.*****
REGISTER HERE!
Get ready for thrilling full-day event packed with cutting-edge content related to Microsoft Dynamics 365, Power Platform and AI! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With local presenters sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious coffee, a scrumptious lunch, and a lively happy hour, all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day of education, inspiration, and fun at this can’t-miss event!
Sponsorship opportunities for this event are available, please submit your interest HERE if you are interested in sponsoring.

DynamicsCon Regional: Europe
2025-09-04 02:15 - 11:00, 2025-09-04 03:15 - 05:15, 2025-09-04 03:15 - 12:00 | Microsoft Office, 7 Kanalvej 2800 Kongens Lyngby Denmark, Copenhagen, meetup1, DK

Canadian National Microsoft Dynamics 365 CE/CRM Community - September 11, 2025
2025-09-11 13:00 - 14:30 | Online event
We’re excited to come together to engage and learn!
1:00 – 1:30p – Networking Discussion and DUG Update – we’ll come together to introduce ourselves and chat through hot topics impacting our day-to-day work lives. We will also hear about all things DUG!
1:30 – 2:15p – Matt LaCasse – Configuration Driven Solutions – 5 tips to unchain your Power Apps
Tired of rebuilding your Power Apps every time the business changes its mind? Hard-coded logic may work today, but it becomes technical debt tomorrow. In this session, you’ll discover five practical strategies to design flexible, configuration-driven Power Apps that adapt to evolving requirements, without constant rewrites or hidden formulas.
We’ll explore how to externalize business rules to make logic transparent and easy to update, implement feature flags to turn features on or off dynamically, use environment-aware configurations to ensure your app behaves correctly in development, test, and production, and delegate configuration ownership to empower business teams while maintaining IT governance.
You’ll leave with patterns and best practices you can apply immediately to transform rigid apps into maintainable, future-proof solutions. Regardless of your role within Power Apps, this session will help you build apps that evolve with your organization, improve maintainability, and reduce the risk of costly rework.
2:15-2:30p – Networking Discussion – we’ll debrief what we learned, ask questions, and discuss the value it holds for organizations, the challenges that might arise when implementing, and any other thoughts we might have!

From Functional Consultant to Tech Leader: Driving Transformation with D365
2025-09-14 14:00 - 16:00 | Online event
Speakers: Cyrille Nembot (Functional Consultant)
Fatimatu and Yaqub Adam (ERP Functional Consultant)
Frederick Anaafi (Data Analyst)
Topic: From Functional Consultant to Tech Leader: Leveraging Dynamics 365 to Drive Business Transformation
This session will look into:

Explore the role of a Functional Consultant as a bridge between business and technology.
Discuss career growth in tech, focusing on the challenges and opportunities of moving from peer to boss.
Provide a comprehensive overview of Dynamics 365, showing how it empowers consultants and leaders to transform business processes.

Live Demo: Overview of Dynamics 365 ecosystem (Sales, Finance, Supply Chain, Customer Service, etc.)
What You’ll Learn:

How Functional Consultants bridge the gap between business needs and technology.
Practical strategies for transitioning from peer to boss in the tech industry.
Key Dynamics 365 capabilities that drive business transformation across industries.
Actionable steps to position yourself for leadership while maximizing D365 expertise.

Target Audience:

Functional Consultants and Business Analysts working with Microsoft solutions.
IT professionals aspiring to leadership roles in digital transformation projects.
Managers and team leads seeking to better understand Dynamics 365 capabilities.
Students and early-career professionals exploring career paths in consulting and tech leadership.

Reasons to Attend:

Gain insights into the career journey from consultant to tech leader.
Learn how Dynamics 365 can revolutionize core business processes.
Discover leadership skills needed to succeed in modern enterprise technology.
Network with peers and exchange strategies for growth in the Dynamics ecosystem.

DUG Meetup: East Canada (Montreal)
2025-09-16 08:16 - 10:16 | Microsoft Offices, 2000 McGill College, 14 floor, Montreal, H3A 3H3, CA
Register here:
https://www.eventbrite.com/e/1439982780259?aff=oddtdtcreator
DUG est ravi d’organiser un événement Meetup GRATUIT au Québec, axé sur les produits Microsoft Dynamics 365 (Business Central, Customer Engagement et Finance & Operations/SCM) ainsi que sur la Power Platform !
****Seules les personnes inscrites via Eventbrite pourront participer à l’événement.****
Préparez-vous à vivre une journée passionnante, riche en contenus de pointe sur Microsoft Dynamics 365 et Power Platform ! Que vous soyez un professionnel chevronné ou que vous débutiez dans le domaine, cet événement gratuit est à ne pas manquer. Des conférenciers locaux partageront leur expertise pour vous offrir des perspectives précieuses sur les dernières tendances et les meilleures pratiques du secteur.
Et ce n’est pas tout ! Profitez également d’un délicieux café et d’un excellent repas du midi — le tout gratuitement ! Grâce à la présence de nos commanditaires, vous aurez de nombreuses occasions de réseauter et d’échanger avec d’autres professionnels partageant les mêmes intérêts.
Alors, qu’attendez-vous ? Rejoignez-nous pour une journée d’apprentissage, d’inspiration et de convivialité lors de cet événement incontournable !
Des opportunités de commandite (Sponsorship) sont disponibles. Pour plus d’informations, veuillez contacter Brianna Sierra à l’adresse suivante : brianna@dynamicsusergroup.com
English:
DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement and Finance & Operations/SCM) and Power Platform to Québec!
****Only those registered through Eventbrite will be able to attend.*****
Get ready for a thrilling event packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With local presenters sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious coffee and a scrumptious lunch all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day of education, inspiration, and fun at this can’t-miss event!
Sponsorship opportunities for this event are available, please reach out to Brianna Sierra (brianna.dynamicsusergroup.com) if you are interested in sponsoring.

DUG Meetup: East Canada
2025-09-16 08:30 - 17:00 | Microsoft, 2000 Avenue McGill College #Suite 1400, Montréal, H3A 3H3, CA
French:
DUG est ravi d’organiser un événement Meetup GRATUIT au Québec, axé sur les produits Microsoft Dynamics 365 (Business Central, Customer Engagement et Finance & Operations/SCM) ainsi que sur la Power Platform !
****Seules les personnes inscrites via Eventbrite pourront participer à l’événement.****
Inscrivez-vous ici
Préparez-vous à vivre une journée passionnante, riche en contenus de pointe sur Microsoft Dynamics 365 et Power Platform ! Que vous soyez un professionnel chevronné ou que vous débutiez dans le domaine, cet événement gratuit est à ne pas manquer. Des conférenciers locaux partageront leur expertise pour vous offrir des perspectives précieuses sur les dernières tendances et les meilleures pratiques du secteur.
Et ce n’est pas tout ! Profitez également d’un délicieux café et d’un excellent repas du midi — le tout gratuitement ! Grâce à la présence de nos commanditaires, vous aurez de nombreuses occasions de réseauter et d’échanger avec d’autres professionnels partageant les mêmes intérêts.
Alors, qu’attendez-vous ? Rejoignez-nous pour une journée d’apprentissage, d’inspiration et de convivialité lors de cet événement incontournable !
Des opportunités de commandite (Sponsorship) sont disponibles. Pour plus d’informations, veuillez contacter Brianna Sierra à l’adresse suivante : brianna@dynamicsusergroup.com
English:
DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement and Finance & Operations/SCM) and Power Platform to Québec!
****Only those registered through Eventbrite will be able to attend.*****
Register Here!
Get ready for a thrilling event packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With local presenters sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious coffee and a scrumptious lunch all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day of education, inspiration, and fun at this can’t-miss event!
Sponsorship opportunities for this event are available, please reach out to Brianna Sierra (brianna.dynamicsusergroup.com) if you are interested in sponsoring.

DynamicsCon Regional: Texas
2025-09-17 09:15 - 19:00 | Grapevine Convention Center, 1209 South Main Street, Grapevine, TX, 76051, US
DUG is excited to bring a FREE Meetup event focused on Microsoft Dynamics 365 products (Business Central, Customer Engagement and Finance & Operations/SCM) and Power Platform to Dallas, TX!
****Only those registered through Eventbrite will be able to attend.*****
REGISTER HERE!
Get ready for thrilling full-day event packed with cutting-edge content related to Microsoft Dynamics 365 and Power Platform! Whether you’re a seasoned professional or just starting out in the field, this free event is not to be missed. With local presenters sharing their expertise, you’ll gain valuable insights into the latest trends and best practices in the industry.
But that’s not all! You’ll also enjoy delicious coffee, a scrumptious lunch, and a lively happy hour, all for free! And with sponsors on hand, you’ll have plenty of opportunities to network and connect with like-minded professionals.
So, what are you waiting for? Join us for a day of education, inspiration, and fun at this can’t-miss event!
Sponsorship opportunities for this event are available, please reach out to Bob Buresh (bob@dynamicsusergroup.com) if you are interested in sponsoring.

DUG NW FL Sept 2025 : Financial Reporting for Microsoft Dynamics 365 (BC & F&O)
2025-09-17 13:00 - 14:30 | Online event
Are you passionate about Microsoft Dynamics 365 (D365) and excited to connect with fellow enthusiasts in the region? Join us for a Microsoft Dynamics 365 & Power Platform Meetup in the Florida Panhandle—your hub for all things D365 in NW Florida and beyond!
At this meetup we will enjoy a presentation of “Financial Reporting for Microsoft Dynamics 365 (BC and F&O)” by Noah Moseley
In this session,
Don’t miss this opportunity to learn, network, and engage with the vibrant D365 community!

Atlanta DUG Meeting - September
2025-09-17 15:00 - 17:00 | 200 17th St NW, 200 17th St NW, Atlanta, GA, 30363, US
Atlanta DUG!
Please join us for our next in-person meetup. The event will happen at the Microsoft office at Atlantic Station on September 17th, 3-5 PM. We have created the below agenda structure based on feedback from our previous session – please fill out the following survey to help us pick the topics: DUG Topic Survey
Date: September 17th, 3:00 – 5:00 PM
Location: Microsoft Office at Atlantic Station
Agenda:

3:00pm – Intros and housekeeping
3:10pm – Ankur Dhami
3:45pm – Break and networking – opportunity to share open jobs
4:15pm – Vannesa Palomo
5:00pm – Go to the Microsoft Connector for additional networking (optional)

**As part of Microsoft’s security policy, every guest must be preregistered with a first and last name so that they can properly check IDs upon arrival. Please fill out the survey at https://forms.office.com/r/7Fqr2c6FHL to provide necessary information for registration. Parking and check-in information will be provided after registration.**

Thriving in the Digital Age: Skills and Mindsets Every Tech Professional Needs
2025-09-20 07:00 - 08:30 | Online event
Calling all DUGLagos members!
We’re thrilled to announce our upcoming September Webinar: “Thriving in the Digital Age: Skills and Mindsets Every Tech Professional Needs”!
Date: 20th September 2025
Time: 12:00 PM WAT
Join us for an engaging session where we’ll explore the essential skills and mindsets required to succeed in the ever-evolving tech landscape. Our expert speaker will share valuable insights, trends, and best practices to help you stay ahead of the curve.
Don’t miss this opportunity to:
– Upskill and reskill in the latest tech trends
– Network with fellow professionals and industry experts
– Gain valuable insights to enhance your career prospects
To secure your spot, kindly RSVP to let us know you’re coming!
We look forward to seeing you there!
Best
Sherif

D365 Customer Insights - Dallas Meetup @ Microsoft Las Colinas
2025-09-24 12:00 - 16:30 | 7000 State Hwy 161, 7000 State Highway 161, Irving, TX, 75039, US
Join us for the first Dallas Meetup of the fall! This Meetup will be focused on Dynamics 365 Customer Insights, both Journeys & Data, hosted at the Microsoft Las Colinas office. We’re excited to bring together leaders and professionals from the D365 CE and marketers community to share knowledge, network, and learn from each other’s experiences.
Date: Wednesday, September 24, 2025
Location: Microsoft, 7000 State Hwy 161, Irving, TX
Time: 11:00 AM – 3:30 PM CT
This is a free event. Dress code is business casual and registration is required.*
***
Agenda

11:00 – 11:45 AM — Arrival, Networking, and Lunch
11:45 – 12:00 PM — Welcome Message from Meetup Leaders
12:00 – 12:50 PM — Accelerate Marketing Maturity: 40 Tips in 40 Minutes – Dynamics 365 Customer Insights, Tyler McClain, Coffee + Dunn
1:00 – 1:50 PM — Customer Insights as a Collaboration Engine, Dillon Gustafson & Neil He, Microsoft
2:00 – 2:50 PM — Peek Behind the Campaign Curtain: Unlocking Marketing Success in Dynamics 365, Tyler McClain, Coffee + Dunn
3:00 – 3:30 PM — Q&A, Wrap up, Planning for next meeting

Looking forward to an insightful day of learning and networking!
Session Details
Accelerate Marketing Maturity: 40 Tips in 40 Minutes – Dynamics 365 Customer Insights
Presented by Tyler McClain & Karoline Faradie, Coffee + Dunn
In just 40 minutes, uncover 40 actionable tips that harness customer insights to elevate your marketing strategy and foster stronger collaboration between marketing and sales. This session explores how to use Dynamics 365’s evolving features to drive omnichannel engagement, align teams around shared goals, and deliver personalized experiences at scale.
Customer Insights as a Collaboration Engine
Presented by Dillon Gustasfon & Neil He, Microsoft
In today’s customer-first world, delivering consistent, personalized experiences requires more than just good intentions—it takes connected tools and teamwork. This session explores how Microsoft Dynamics 365 Customer Insights empowers everyday users in Marketing, Sales, and Customer Service to work smarter together. By bringing customer data into one unified view, the platform helps you better understand your audience, personalize interactions, and stay aligned across teams. Whether you’re building campaigns, following up on leads, or supporting customers, you’ll see how Customer Insights makes it easier to access the right information at the right time—without needing to be a data expert. We’ll also highlight how AI-driven insights and real-time data help break down silos, improve collaboration, and drive better outcomes across the customer journey.
Peek Behind the Campaign Curtain: Unlocking Marketing Success in Dynamics 365
Presented by Tyler McClain & Karoline Faradie, Coffee + Dunn
Take a behind-the-scenes look at how to unlock marketing success with how Coffee + Dunn uses the Campaign entity in Dynamics 365 Customer Insights – Journeys. This session reveals best practices for planning, executing, and analyzing omnichannel campaigns while showcasing the powerful tools and analytics that bring your marketing strategies to life. Gain actionable insights to elevate your ROI and create campaigns that make a meaningful impact on business growth.

Salt Lake City DUG Meetup
2025-09-24 18:30 - 20:30 | JourneyTEAM Microsoft Gold Partner, 121 S Election Rd #300, Draper, UT, 84020, US
We are excited to meet again and continue our networking, learning and growing. DUG Meetup SLC and JourneyTEAM will be hosting a hybrid event (in-person and virtual) on Wednesday September 24th, 2025 from 4:30 pm – 6:30 pm MT.
Remote Link

TBD

Topics will be:

DUG Updates

Guest Speakers Jared Foley and Eric Beins will be speaking on the following:
Proposed agenda:

Plan Designer in Power Platform & Copilot
Copilot Studio Agent for Benefit Calculations

Guest Speaker MVP AJ Anasari will be performing demonstrations on the new:

Sales Order and Payables agent in Business Central

If you want to join in-person and enjoy some good food and company, our address is:
121 W. South Election Rd., Suite 300, Draper, UT 84020.
If you are joining virtually, we will be posting the link before the meeting.
I hope that you can join us. We’re looking forward to the session.
Eric Beins | eric.beins@journeyteam.com
Tanya Henderson | tanya@tessteam.com

D365 Manager & Admin Meetup - Sep 2025
2025-09-25 12:00 - 13:00 | Online event
9.00am-10.00am PT (US & Canada)
12.00pm-1.00pm ET (US & Canada)
5.00pm-6.00pm GMT (UK)
6.00pm-7.00pm CET (Europe)
Please join us for our first session following the summer break where we shall be running a Thought Leadership Discussion on “Dynamics 365 CRM/CE AI Success.
Having the right approach to deploying AI Agents in your CE/CRM project is crucial for success. It’s like having a customized blueprint that is tailor-made for your project. In this panel discussion, Rick McCutcheon, a 12-time Business Applications MVP, will lead a group of project leaders from the CE/CRM Community. The discussion will focus on their insights and experiences with successful deployments.
This non-technical discussion will provide valuable insights on:
· How to approach and plan your AI in your CE/CRM project
· Tips for successful AI deployment
· Common challenges and how to overcome them
· Best practices for AI project management and deployment
· Key factors for achieving project success
· Building your AI CRM/CE future roadmap
We look forward to connecting!
Best wishes,
Nancie, Rick, Tanya, Joseph and Vanda
dynamicsusergroup

Indiana D365 F&O/ SCM User Group September Meeting
2025-09-25 12:00 - 13:00 | Online event
You’re invited to September Indiana UG Catchup
Thu Sep 25, 2025
12:00 PM—1:00 PM (EST)
Agenda:
Where are you at with D365 Licensing Changes
Budgeting 101 presentation
Bring a question(have a question, ask your peers)
Next meeting update
https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjJkYmZiNmQtM2E5Yy00Zjk4LTgwMTYtMGI2MjcxZDBkNjFj%40thread.v2/0?context=%7b%22Tid%22%3a%22b4c9f32e-da17-4ded-9c95-ce9da38f25d9%22%2c%22Oid%22%3a%2267db4a27-1865-4ea7-bb20-a28137a8aa56%22%7d
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